Privacy policy

Hi Prospect offers a business intelligence platform through which businesses that use it (“Customers”, “Users” or “you”) can obtain information and use Hi prospect's engagement and other marketing tools to assist them in better marketing to potential prospects and others who may be interested in their products (collectively, the “Services”).

This Privacy Policy explains how we process personal information, including business contact information and other types of personal information that are submitted to us through our Services or otherwise collected, stored, used, disclosed, inferred, acquired or processed by us in connection with developing, improving or providing our Services.

This Privacy Policy also describes Hi prospect's practices for collecting, storing, using, disclosing, and otherwise processing personal information in relation to visitors to our website ("Website"), Hi prospect's marketing activities, and Customers' use and access of our Services.

For data subjects whose personal information is included in Hi prospect's contributor database, this Privacy Policy is intended to provide you with information on who Hi prospect is, how you can opt-out of our database, and the potential outcomes of remaining in our database. You can opt-out of our database by emailing us at privacy@hiprospect.io.

By remaining in our database, you may be contacted by our Customers when they are conducting their business-to-business sales and marketing activities. Communications you receive from our Customers may be relevant to your profession or employment role, but we cannot guarantee that you will find such communications to be relevant or of interest to you.

By accessing the Service, visiting the Website or otherwise participating in Hi prospect marketing activities, you acknowledge the collection, use, disclosure and other handling of your information as described below.

1. Information we use to provide the service

We use a variety of information that we obtain from various sources, including our Customers and their users in order to provide the Service.

Information we collect from third party sources

We may obtain information from third party sources, such as data providers and integration parties, or from public sources and methods, such as information available on public APIs and the internet.

Information Customers and Users submit to us

Customers and their Users may provide a variety of information to us through the Service.

This includes:

Users' own contact and other personal information, such as name, email address, telephone number, job title, employer and location.
Information about our Customers' business contacts, such as their contacts list or customer list; including for instance, name, email address, telephone number, job title, employer and location.
Other personal information, such as website visitor IP addresses, that our Customers submit to us through their use of our Service.

2. Information we collect automatically

We also use automated means to collect a variety of information from visitors to our Website and Users of our Service. We refer to this information, which we describe below (in this Section 2), as “Usage Information.”

First, if you visit our Website, or open an email that we send to you or that our Customers send to you through the Service, we and third parties may use automated means to collect information about you, your computer or other device, and your use of the Website or engagement with the email. These automated means include technologies such as cookies, Web server logs, Web beacons, pixels, and JavaScript, as well as functionality that can collect data from a mobile device.

Cookies are files that websites and online services create and access on your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Website and the Service may use HTTP cookies, HTML5 cookies, Flash cookies and other types of local storage (such as browser-based or plugin-based local storage). If you visit our Website or use the Service, your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies or local storage you may not be able to use all of the features of our Website or the Service.

In conjunction with the gathering of information through cookies and other automated means, Web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The Web server logs also may record information such as the address of the Web page that referred you to the Website and/or our Service and the IP address of the device you use to connect to the Internet. Cookies and similar technologies also may log information about your interaction with our Website or the Service, such as which pages you visit or which Service functionality that you use, including by tracking page content, movements, and keystroke activities, in a manner that allows us to reproduce and fix issues and to identify areas of improvement. You can opt out of the use of this software by contacting us at privacy@hiprospect.io. We also may include Web beacons in e-mail messages that we send to you or that our Customers send to you through our Services. We or third parties also may send instructions to your device using JavaScript or other computer languages to store or gather the sorts of information described above and other details about your interactions with the Website or Service.

If we provide a mobile app, we or third parties may collect information similar to the data mentioned above. In that case, we also may collect unique device identifiers (such as advertising IDs) and other mobile-specific types of information. For example, depending on your device and/or browser settings, we may collect your device’s geolocation.

3. Information we collect from marketing and sales activities

You provide your personal information to us when you voluntarily fill in forms on our Website such as when you request a demo or to contact sales. This personal information may include: first and last name, company name, job title, work email address, country and/or state, phone number and the content of your request.

You may also share personal information with us through our Website when you register for an event or online webinar or training; sign up to receive emails or newsletters; download information; or complete a survey. This personal information may include: first and last name, company name, job title, work email address, country and/or state, phone number and the content of your request.

You may also provide Hi prospect with your personal information at a marketing event or through marketing activities. This personal information may include: first and last name, company name, job title, work email address, work address, phone number and the content of your request.

If you attend an in-person or virtual event or agree to be recorded in a telephone or video meeting, we may record some or all of that event or meeting. For events, we may also document the event by taking photos or interviewing you at the event. We use this information for business and marketing purposes and training purposes.

We refer to all of the above information referred to in this Section 3 as “Marketing Information.”

4. Use of Service Information, Usage Information and Marketing Information

a. How we use the service information

We use the Service Information for several purposes:

To provide, evaluate and improve the Service.
To analyze how the Service is used.
To otherwise administer and troubleshoot the Service.
To create new products, services and tools that we may use internally or offer to others, including Customers.
To verify your identity and establish your account.
To send you updates, emails, newsletters and other information that may be of interest to you.
When we obtain the Service Information for purposes of our own corporate business relations – such as to find and communicate with businesses we believe may be interested in our Service – we may use the Service Information for marketing and advertising, such as to deliver business emails about our service or other types of marketing.

b. How we use the Usage Information

We use the Usage Information for several purposes:

To provide, evaluate and improve the Service or Website.
To analyze how the Service or the Website is used.
To otherwise administer and troubleshoot the Service or Website.
To create new products, services and tools that we may use internally or offer to others, including Customers.
To verify your identity and establish your account.
To send ads to you when you are on the Website or Service or visit other websites (or other media channels and applications); create, tailor, deliver and study the effectiveness of advertising and promotional material both on and off of the Website or Service; and to perform other analytics.

c. How we use Marketing Information

We use Marketing Information that you provide to us:

When you fill in forms on our Website or at an event to respond to your request, provide requested information, and to contact you about that request.
To send you updates, emails, newsletters and other information that may be of interest to you.
For any other business purpose stated when collecting your Marketing Information or as otherwise set forth in applicable data privacy laws.

d. Additional uses of information

We also may use the Service Information, Usage Information or Marketing Information to (a) try to keep the Service safe, and (b) investigate, prevent, or take action regarding unlawful or harmful activities, including potential threats to the physical safety of a person, potential fraud, and violations of our Terms of Service or other agreement(s) with you.

5. Sharing your information

a. We may share the Service Information with the following parties:

Companies that perform services for us, with us, or on our behalf, including without limitation advertising and data platforms and companies (or those working with our customers and business partners), providers of technical infrastructure and technical and customer support, hosting providers, billing support and payment providers, and data enhancement platforms.
Business and data partners, in the course of creating new data services and solutions.
Our customers as part of our Services, including the contributory database.

b. We may share the Usage Information with the following parties:

Companies that perform services for us, with us, or on our behalf, including without limitation advertising and data companies, providers of technical infrastructure and technical and customer support, hosting providers, billing support and payment providers, advertising, data enhancement and marketing partners, and e-mail service providers.

c. We may share the Marketing Information with the following parties:

With companies that perform services for us, with us, or on our behalf, including without limitation advertising and data companies, providers of technical infrastructure and technical and customer support, hosting providers, billing support and payment providers, advertising, data enhancement and marketing partners, and e-mail service providers.
In any other circumstance where we have collected or you have provided such Marketing Information to us for any purpose disclosed by us when we collect the Marketing Information, such as with event sponsors or other third party business partners.

d. We may share the Service Information, Usage Information and Marketing Information:

With other members of our evolving corporate family.
In connection with efforts to detect and address fraud, credit risk, security or technical issues.
Without restriction when the information is aggregated, anonymized or de-identified.
In connection with significant corporate events. For example, we may share or disclose information we have about you in the event we sell or transfer all or a portion of our business or assets — such as in connection with a merger, acquisition, reorganization, bankruptcy, dissolution or liquidation — or take steps such as due diligence in anticipation of any such event.
When we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible unlawful activities or to comply with legal process or other legal requirements; when we deem disclosure appropriate in situations involving potential threats to the physical safety of any person, potential violations of our terms (such as our Terms of Service), or claims of violation of the rights of third parties; or when we deem disclosure appropriate to protect the rights, property and safety of us, our employees, users, or another person or entity (the disclosures described here may involve the good faith sharing of your information with, for example, law enforcement, government agencies, courts, or other parties); and
In any other circumstance where we have appropriate consents or are otherwise permitted by law to share it.